SYDNEY, AUSTRALIA—FM Global, one of the world’s largest commercial property insurers, has won a 2020 Mansfield Award for excellence in corporate property insurance claims service in the Australian market. The recognition marks the third year in a row that FM Global has received this award.
“It’s fantastic to be recognised once again for claims excellence in corporate property insurance," said Lynette Schultheis, operations manager at FM Global Australia. "The award speaks to our commitment to ensuring our clients can recover quickly from property-related losses as well as maintain business continuity and resilience.”
The annual Mansfield Awards for claims excellence are sponsored by Insurance News, LMI Group, iCare and Steadfast. Winners of the Mansfield Awards are calculated using official reports and surveys conducted by LMI Group, with results weighted so all insurers are viewed equally.
The 2020 award winners were determined based on a combination of data sources including surveys of brokers who rated insurers on their claims handling, including speed of service, proactivity, accuracy and fairness.
About FM Global
Established nearly two centuries ago, FM Global is a mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its client-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organisations, including one of every three Fortune 1000 companies. They work with FM Global to better understand the hazards that can impact their business continuity in order to make cost-effective risk management decisions, combining property loss prevention with insurance protection.